Privacy Policy

Last Updated: January 2026

Welcome to bd9bd. This Privacy Policy explains how bd9bd collects, uses, stores, and protects the personal information you provide when you access and use our online casino and sports betting platform at bd9bd.club. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy.

We are committed to maintaining the highest standards of data protection and transparency. This policy applies to all users of bd9bd, including players based in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh. If you have any questions or concerns regarding how your data is handled, please contact us at [email protected].

Information We Collect

bd9bd collects only the information that is necessary to provide you with a secure and enjoyable gaming experience. The types of information we gather fall into three categories: personal identification data, financial data, and technical usage data.

Personal Identification Data

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Residential address, city, and postal code within Bangladesh
• Government-issued identity document number (e.g., National ID card, passport) for KYC verification
• Username and password credentials for your bd9bd account

Financial Data

• Mobile banking account details used for deposits and withdrawals, such as bKash, Nagad, Rocket, and Upay wallet numbers
• Credit and debit card details (Visa, Mastercard) where applicable, processed via encrypted payment gateways only
• Transaction history including deposit amounts, withdrawal requests, and bonus activity on your account
• Bank account details for players using Dutch-Bangla Bank, City Bank, BRAC Bank, or other Bangladeshi banks

Technical & Usage Data

• IP address, browser type, operating system, and device identifiers
• Pages visited, session duration, game activity, and clickstream data within the bd9bd platform
• Cookies and similar tracking technologies as described in the Cookies section below

How We Use Your Information

bd9bd uses your personal information strictly to deliver and improve the services we offer. We do not sell your personal data to third parties. Specifically, we use your information for the following purposes:

• To register and manage your bd9bd account, including verifying your identity and confirming you meet the 21+ age requirement
• To process deposits, withdrawals, and all financial transactions securely via bKash, Nagad, Rocket, Upay, and card payment channels
• To provide customer support and respond to your queries, complaints, or account issues in a timely manner
• To personalize your gaming experience with relevant promotions, bonus offers, and game recommendations suited to your preferences
• To comply with responsible gaming requirements, including monitoring gameplay patterns and applying self-exclusion or deposit limit requests
• To detect, investigate, and prevent fraudulent activity, money laundering, and other unlawful behaviour on our platform
• To send you important service notifications, security alerts, and (where you have opted in) promotional communications by email or SMS

Data Sharing & Disclosure

bd9bd values your privacy and maintains strict controls over the circumstances in which your personal information may be shared. We do not disclose your data for commercial advertising purposes. Limited sharing occurs only in the following situations:

Trusted Service Providers

We work with carefully selected third-party service providers — including payment processors (bKash, Nagad, Rocket, Visa, Mastercard), game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), and IT infrastructure partners — who assist in delivering our platform. These providers are contractually bound to use your data only for the services they provide to bd9bd and may not use it for their own purposes.

Legal & Regulatory Obligations

bd9bd may be required by law or by a regulatory authority to disclose your information. In such cases, we will comply with all valid legal requests, court orders, or regulatory directives while ensuring we share only the minimum data necessary to satisfy the requirement.

Business Transfers

In the unlikely event that bd9bd undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified in advance of any such transfer and of any choices you may have regarding your data in that context.

Cookies & Tracking Technologies

bd9bd uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how our platform is used. A cookie is a small text file placed on your device when you visit our website.

We use the following types of cookies:

• Essential cookies — required for the platform to function correctly, including maintaining your login session and securing transactions
• Analytical cookies — help us understand user behaviour patterns so we can improve site performance, navigation, and game offerings
• Preference cookies — remember your language, display, and gameplay settings so you enjoy a consistent experience each time you return

You may configure your browser to refuse or delete cookies. However, disabling essential cookies may affect the functionality of certain platform features, including secure login and payment processing. Continued use of bd9bd after viewing this notice implies your consent to our use of cookies as described above.

Data Retention

bd9bd retains your personal information for as long as your account remains active and for a period thereafter as required by applicable laws and our internal compliance obligations. This is typically a minimum of five years following account closure, in line with standard anti-money-laundering and financial record-keeping requirements.

Once the retention period has expired, we will securely delete or anonymise your personal information so that it can no longer be linked to your identity. Transaction logs may be retained in anonymised form for statistical and auditing purposes.

Your Rights & Choices

As a bd9bd user, you have the following rights in relation to your personal information. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request.

• Right of access — you may request a copy of all personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete personal data at any time
• Right to erasure — you may request deletion of your personal data, subject to our legal retention requirements
• Right to restrict processing — you may request that we limit how we use your data in certain circumstances
• Right to withdraw consent — where we rely on your consent as a legal basis for processing (e.g. marketing emails), you may withdraw it at any time without affecting the lawfulness of earlier processing

We aim to respond to all data-related requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you accordingly.

Security Measures

bd9bd employs multiple layers of security to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our platform uses SSL (Secure Socket Layer) encryption for all data in transit. Sensitive payment information is handled exclusively through certified, encrypted third-party payment processors and is never stored in plaintext on our servers.

While no digital platform can guarantee absolute security, bd9bd is committed to implementing and maintaining commercially reasonable security practices. If you suspect any unauthorised activity on your account, please contact our support team immediately at [email protected].

Third-Party Links

From time to time, bd9bd may reference third-party services such as payment providers or game software studios. This Privacy Policy applies exclusively to bd9bd and the bd9bd.club platform. We are not responsible for the privacy practices or content of any external websites, services, or organisations. We encourage you to review the privacy policies of any third-party service you choose to use in connection with your bd9bd account.

Children's Privacy & Age Restriction

bd9bd is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, solicit, or retain personal information from anyone under the age of 21. If you are a parent or guardian and believe that a minor has provided us with personal information or created an account, please contact us immediately at [email protected] so that we can take the appropriate action.

Age verification is a core part of our registration process. bd9bd reserves the right to request identity documents at any time to confirm a user's age and identity in accordance with our responsible gaming commitments.

Changes to This Privacy Policy

bd9bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform.

Your continued use of bd9bd following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed about how we protect your information.